Shipping policy

Last updated: November 11, 2026

Where we ship

We currently ship to addresses in the United States only. All prices and shipping rates are in US dollars.

How long it takes

Every item is made to order, so your order goes through two stages:

  1. Production: 1–3 business days. We check your text, then personalize and make your item.
  2. Delivery: usually 3–5 business days with USPS. Delivery time starts once your item ships.

These are estimates, not guarantees. Busy seasons, weather and carrier delays can make things take longer, so please order early for birthdays and holidays. We don't offer next-day delivery.

Shipping cost

Shipping options and prices are shown at checkout, before you pay.

Tracking

When your order ships, we email tracking details to the address you gave at checkout.

Wrong address

Please double-check your shipping address at checkout. If you spot a mistake, email us right away at support@gifttokeep.com with your order number. We can't promise to change an address once production has started.

Lost or delayed packages

If your package hasn't arrived when you expected, email us at support@gifttokeep.com with your order number and we'll help look into it.