Shipping policy
Last updated: November 11, 2026
Where we ship
We currently ship to addresses in the United States only. All prices and shipping rates are in US dollars.
How long it takes
Every item is made to order, so your order goes through two stages:
- Production: 1–3 business days. We check your text, then personalize and make your item.
- Delivery: usually 3–5 business days with USPS. Delivery time starts once your item ships.
These are estimates, not guarantees. Busy seasons, weather and carrier delays can make things take longer, so please order early for birthdays and holidays. We don't offer next-day delivery.
Shipping cost
Shipping options and prices are shown at checkout, before you pay.
Tracking
When your order ships, we email tracking details to the address you gave at checkout.
Wrong address
Please double-check your shipping address at checkout. If you spot a mistake, email us right away at support@gifttokeep.com with your order number. We can't promise to change an address once production has started.
Lost or delayed packages
If your package hasn't arrived when you expected, email us at support@gifttokeep.com with your order number and we'll help look into it.